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How North Carolina hospitals are working to become more age-friendly

The aging population in North Carolina is set to increase significantly over the next couple of decades, with projections indicating a 50 percent growth in the number of adults aged 65 and older by 2040. As this demographic continues to expand, the demand for quality care for older adults becomes increasingly crucial. In response to this growing need, a new federal rule from the Centers for Medicare and Medicaid Services requires hospitals to report on their implementation of „age-friendly“ protocols starting in 2025.

The concept of age-friendly services is based on the Institute for Healthcare Improvement’s „4Ms“ framework, which focuses on „What Matters, Medication, Mentation, and Mobility.“ By emphasizing these key areas, hospitals aim to improve the overall care and outcomes for older patients. Implementing age-friendly services involves a shift towards patient-centric care, considering the individual’s health care goals, medication management, mental health, and physical mobility.

One of the main reasons for implementing age-friendly services is to address common issues that older adults face in hospital settings, such as medication errors and falls. Older patients are often on multiple medications and at a higher risk of adverse drug reactions, highlighting the importance of proper medication management. Additionally, falls are a significant concern for older adults, leading to increased risks of injury and readmission. By focusing on these areas, hospitals can enhance the quality of care for older patients and reduce potential harm.

The „4Ms“ framework also includes considerations for mental health, particularly addressing delirium or acute confusion in older patients. Screening for delirium, avoiding the use of restraints, and promoting engagement and mobility can help prevent and manage mental health issues in older adults during their hospital stays. By prioritizing mental well-being alongside physical health, hospitals can provide more comprehensive care for their older patients.

Furthermore, mobility plays a vital role in the recovery and overall health of older adults. Encouraging movement, preventing falls, and addressing underlying factors that may contribute to mobility issues are essential components of age-friendly services. By focusing on maintaining and improving mobility, hospitals can support older patients in their rehabilitation and transition back to their daily lives post-discharge.

Leadership within healthcare organizations plays a crucial role in promoting age-friendly services and ensuring their successful implementation. Establishing committees, incorporating age-friendly practices into existing workflows, and fostering interdisciplinary collaboration are key strategies for driving change and enhancing the quality of care for older adults. By creating a culture of age-friendly care and providing support for healthcare providers, hospitals can better meet the unique needs of their older patient population.

In conclusion, the shift towards age-friendly services in hospitals represents a significant step towards improving care for older adults. By embracing the „4Ms“ framework and prioritizing patient-centric approaches, healthcare organizations can enhance the quality of care, reduce risks, and support the overall well-being of their older patients. The implementation of age-friendly services not only benefits older adults but also contributes to the advancement of healthcare practices and standards in addressing the needs of an aging population.

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